Asset Library

Explains how to manage the EngageOne™Communicate Asset Library, including Design Schemes

Communications are more than just messages; they are composed of images such as logos, photos, and icons. You can store all the assets for your templates in the Asset Library, which is an internal repository of assets within EngageOne™Communicate containing images, attachments and design schemes that can be used across communication channels and templates.

The allowed file formats for files stored in the Asset Library are as follows:

  • jpg or jpeg
  • png
  • gif
  • bmp (bitmap)
  • pdf
  • webp
Note: The maximum file size for files uploaded to the Asset Library is 3MB.

webp is a new image format; it is supported for all communication channels. For information on which email clients support it, see

By default, each template has its own asset folder under templates. When someone creates a communication from a template, the assets are copied to a separate folder under projects. This means that:

  • You can modify or replace the assets for a template without disrupting current work on communications.
  • You can upload alternative image assets without overwriting the assets used by the template.
  • You can organize the folders as you want and also create new folders. For example, you could store all your branding assets (such as fonts, colors and logos) in one location. When the communication is created, all images used by the template are copied to the folder for the communication regardless of where they are stored.

With our connection to Adobe Creative Cloud, you can sign into your Adobe Creative Cloud account to view the assets you’re storing in Creative Cloud. Creative Cloud assets are automatically copied to the Asset Library when you select them.

The Asset Library comprises all the images, attachments and design schemes used in your communications and team templates. These assets are stored on Amazon Web Services (AWS) and can be managed using the Asset Library tab.

From this tab, you can upload new files, rename existing files and reorganize the Communicate asset folders. To upload new design schemes, use the Adobe Photoshop plugin.

Click Assets. The Asset Library tab looks like this:

If you select Create Design Scheme, you can create a new design scheme (defined in a .ds file and described below). Specify colors for the palette and the font. Give a name to the .ds file.

Alternatively, you can upload image assets by dragging and dropping an image file (or browsing for it).

Using design schemes

You can apply a consistent brand image by creating design schemes. A design scheme captures all the fonts and colors used in an Adobe Photoshop artboard and makes them available in EngageOne™Communicate.

A design scheme provides the Campaign Creator with a palette of recommended colors:

It also tells the Campaign Creator whether they are using the recommended fonts. In this example, Open sans is not recommended (as it is not a web safe font) but Arial is:

When selecting a font, recommended fonts are listed first with the other fonts in alphabetical order.

Where can I use design schemes?

You can use design schemes in both the Template Builder and Communication Builder. Click Select design scheme, which displays a dialog showing the Asset Library. Any design schemes will have a .ds file extension. Select the required .ds file and click Apply Selected. The name of the design scheme now appears in the dropdown.

Creating design schemes

Design schemes are created in Adobe Photoshop and exported to Communicate using the Adobe Photoshop plugin. To find out more, in Communicate, go to Home > Plugins.

Design schemes in the Asset Library

Design schemes are stored in the Asset Library, with a .ds file extension. Select a design scheme to view its contents.

Unlike image assets, design schemes aren't associated with templates or communications. You could save them in:
  • A Design Schemes folder that groups all the design schemes used by the Company.
  • In the folder for each communication. (Right-click the design scheme, choose Duplicate, then drag it to the folder.)
  • In the folder for the template that you want to associate it with — however the design scheme won't be copied with the other assets when a communication is created from the template.
Note: Use descriptive names for your design schemes. This makes it easier for Campaign Creators to find the design scheme they need.