Reporting
Explains how to view and download statistics on projects and specific communications
EngageOne Communicate makes it easy to obtain reporting information on your communications.
Click on Reporting; the following screen is displayed:
This screen shows summary statistics for each project. By default, the date range is the
last 30 days; click on the calendar icon (
) to show a different range, or to see all statistics since
launch.
Note: "Engaged" refers to users who have opened an email, received an SMS or engaged
with a chat bot.
To download the data for a project as a zip file, click the download button (
).