Supported browsers and email clients
The following table shows which browsers and email clients are supported for the EngageOne™ Communicate Editor, the Video Player and the Email Client:
Supported browsers | Not tested (may work, not guaranteed) | |
---|---|---|
EngageOne™ Communicate (Editor) |
|
Mobile devices are not recommended; however, they should work in most cases when the screen resolution is high enough. There is no guarantee that all features will function correctly. |
Video Player/ Chat snippet |
All top (above 2% of market share) non-device-specific browsers (such as Chrome, Safari, Firefox and Edge) are supported on the most popular operating systems (Windows, MacOS, iOS, Android) on all types of devices including desktop and mobile. |
Other browsers (such as Samsung Browser and Opera) are not guaranteed to work correctly. |
Email Client |
The supported clients are the top (above 2% of market share) applications/web services (such as Apple, Gmail, Outlook and Yahoo!). |
Other clients are not guaranteed to display the email in the same way. |
Desktop: wide screen, regular pointing devices/keyboard, Windows or MacOS based.
Mobile: smaller resolutions and/or pointing device of limited accuracy (such as touch screen).
In addition, some features might have specific limitations for certain browsers.