Client credentials

Client credentials are required to use the EngageOne™ Communicate API. When you create credentials for the user who is logged in, you specify a name for the credentials, and Communicate then generates the following:

  • Customer ID - the ID that is assigned to the creator account
  • Client ID - the ID for client credentials
  • Secret - the Secret token for client credentials
Note: You can have more than one set of client credentials for each team.

To enter client credentials, click your name at the top right, then the cogwheel symbol Cogwheel symbol.

The Account Settings screen is displayed.

To add client credentials: Select Client Credentials, select the appropriate team, then click Add Credentials. Enter a name for the new set of credentials. Communicate will then create a set of credentials for the logged in user consisting of Customer ID, Client ID and Secret token as described above. Keep a record of the credentials for when you want to use the Communicate API.

To regenerate the Secret token for a set of credentials: Click the Refresh symbol symbol and enter the word DELETE (in upper case) where prompted.

To delete a set of client credentials: Click the Delete symbol symbol and enter the word DELETE (in upper case) where prompted.