Adding cards to the carousel

For a Card interaction, use the Add Card tab to add up to 10 individual cards to a card carousel. Alternatively, you can specify the action that will generate the list of cards. A different interaction could also have run this action earlier in the session and set the variable.

Note: To create the individual cards in the carousel or select the action for a Card interaction, go to the Add Card tab.

Adding the cards

To create the cards:

  1. Click Plus symbol.
  2. On the Add Card tab, fill in the following details for each card:
    Title Required. The main text on the card. 80 characters maximum.
    Description Optional. Additional text.
    Add Image

    Optional. URL to retrieve an image to show on the card.

    For Facebook Messenger the image should have 1.91:1 ratio. Any images that are not this ratio will be scaled accordingly.
  3. Optional. Add up to three buttons to the card:
    1. Click Plus symbol to add a button.
    2. Define each button as described in Button display type for messages.

Getting the cards from an action

Alternatively, you can get the cards by running an action:
  1. On the Add Card tab, select the Get Cards By Action checkbox.
  2. Fill in the following details:
    Action for list of cards The name of the action that will return the list of cards. Leave this empty if the action was run earlier in the session by another interaction.
    Variable containing the list The name of the variable that contains the list of cards. This should correspond to the variable in the action's Variable name field.